Do you offer wholesale / bulk pricing?
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Yes, we offer competitive wholesale and trade pricing for bulk orders. The more you order, the better the price. Contact us or use the "Request a Quote" button to get a custom quotation within 24 hours.
What is the minimum order quantity (MOQ) for wholesale?
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The minimum order quantity (MOQ) for wholesale is 30 pieces for round knob locks and 20 pieces for handle locks. For other accessories, the MOQ varies depending on the specific item. If you need a custom quote or further details, please feel free to contact us through the "Request a Quote" button or reach out via WhatsApp.
How long does delivery take?
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For in-stock items, we dispatch within 24 hours. Nationwide delivery typically takes 2–5 business days depending on your location. Same-day delivery is available within Dhaka for orders placed before 12 PM.
Do your products come with a warranty?
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Yes. Please contact via WhatsApp for more info.
Can I return or exchange a product?
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We accept returns within 10 days of delivery for unused, undamaged products in original packaging. Custom or bulk orders are non-refundable unless defective. Contact our support team to initiate a return.
What payment methods do you accept?
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We accept bank transfer, Cash on Delivery (COD), bKash, and Nagad. For large wholesale orders, our standard term is 50% advance payment with the balance due on delivery.
Do you supply internationally?
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Currently, we supply across all of Bangladesh.
How do I track my order?
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Once your order is shipped, you will receive a tracking number via SMS and email. Use the 'Track Order' page on our website, or paste the tracking number directly into the courier's website.
